Privacy Policy

Cookies and Privacy Policy

We are committed to preserving the privacy of all visitors to our website at (the “Website”).
Please read the following privacy policy to understand how we use and protect information that you provide to us. By using our Website you agree to the collection, use and disclosure of your information under the terms of this policy.
Please note that if you follow a link from our Website to another site, this policy will no longer apply. We are not responsible for the information handling practices of third party sites and we encourage you to read the privacy policies appearing on those sites.


1.  Who we are


We are Rep-Build Limited a company registered in England and Wales with company number 442 55 22 whose registered office is at Old Forge House, 2 Woodhorn Mews, Woodhorn Village, Ashington, Northumberland, NE63 9DQ.  Please see the ‘contact us’ link on our homepage for our contact information.
If you have any queries about the information we hold on you, please contact Dianne Wall, who you may write to or contact by email at repbuild@sky,com or by telephone on 01670 522121.
2.  How we collect information


2.1. We may collect information about you from your completion of our on-line forms or from any email you send to us.

2.2. We may collect information about you if you contact us offline, for example by telephone, fax, email, post or if you provide us with your business card.

2.3. We keep record of traffic data which is logged automatically by our server, such as IP address, the URL you visited before ours, the URL you visit after leaving our site and which pages you visit, but not in a way that identifies any individual.


3. Cookies


3.1. We may use 'cookies' to allow us to improve the experience of visitors to our website. Cookies are small text files which are transferred from this Website and stored on your computer's hard drive. They enable a Website to "remember" who you are.

3.2. Most browsers are automatically set to accept cookies and you should be able to accept, delete or reject them if you wish by adjusting the settings on your browser. This will, however, affect your use of the areas of the site that use cookies.

3.3. We use two types of cookies on our site.  None of these stores any information that identifies you personally, such as name or address.

3.3.1. We use session cookies to keep track of your session when you use our website. These cookies are essential to allow users to browse the site and are set automatically by the server. Session cookies are deleted when you close your browser. 

These cookies are called CFID and CFTOKEN.

3.3.2. We use the free Google analytics tool to collect and analyse site statistics.  Google uses persistent cookies to track data. These cookies do not collect any personally identifiable information and are only used for the statistical collection of data such as visits and page hits.  Google Analytics’ cookies store IP addresses but we cannot link those addresses to any individual or path through the website.  Google uses cookies to read information and evaluate visitors’ use of the website in the form of statistical reports that we can access.  The Google analytics’ code is incorporated into our site’s code so that our site serves the cookies, but Google has access to the cookies. Please refer to Google Analytics’ Terms of Service (clause8.1) and Google’s Privacy Policy

The four Google Analytics cookies are called: _utma, _utmb, _utmc and _utmz

3.3.3. For more information about cookies and instructions on how to adjust your browser settings to accept, delete or reject cookies please see the IAB website.


4. Storage of information


4.1. Your information will be stored on our web server. We may also store your information on paper at our offices.

4.2. We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.


5. Your Rights


5.1. You have a statutory right to see a copy of the information we hold about you on payment of a statutory fee, which is currently £10.

5.2. You have the right to rectify any errors in information we hold about you and to change or correct any details you have already given us. Please inform us about changes to your details so that we can keep our records accurate and up to date. Email us via

5.3. You have the right to opt out of receiving any marketing material from us at any time.

5.4. To exercise your rights please contact us using the details below (Further Information).


6. What we use your information for


6.1. We will use your information to provide you with any further details or information you request when you contact us.

6.2. We will use your information to fulfil your order.


7. With whom we may share your data


7.1. We will not share your information with any other organisation except in the following circumstances.

7.1.1. We will give third party providers who supply services to us (for example, as part of hardware or software maintenance) or who process information on our behalf (such as a hosting company, domain registration company etc) incidental access to your information.

7.1.2. We will disclose your information to enforcement authorities if asked to do so, or to a third party in the context of actual or threatened legal proceedings.

7.1.3. We may share your information with another organisation which buys our business or our assets or to whom we transfer our agreement with you and in the course of any negotiations, which may or may not lead to such a transfer or sale.


8. Transfers outside the EEA


We will not transfer your information outside the EEA. The EEA comprises certain countries within Europe (including the EU) which have similar laws on data protection. Other countries outside the EEA may not give the same level of protection to your information.


9. Further Information


9.1. If you have any queries about the information we hold on you, or would like to exercise your rights set out above, please contact us by email on